1. Information We Collect
We collect only what is necessary to provide a meaningful and safe educational experience.
Information you provide:
- Parent’s name and email address (for account creation and communication)
- Optional child nickname (for personalized experience)
- Payment details (processed securely by Safe Pay — we do not store credit card data)
Information we collect automatically:
- Usage data (lessons viewed, progress, and interaction patterns)
- Device and browser information (for analytics and technical support)
- Country/region (for localization and compliance)
2. Information We Do Not Collect
- No direct child registration or login
- No child email addresses or contact details
- No social media or messaging access
- No behavioral tracking or targeted advertising
3. How We Use the Information
- Provide, improve, and personalize learning experiences
- Track lesson completion and progress
- Communicate updates, feedback, and parental reports
- Process subscriptions and manage your account
- Ensure compliance with data protection laws
4. Legal Basis for Processing
- Consent — when you sign up and agree to our Terms and Privacy Policy.
- Performance of Contract — to provide educational services.
- Legal Obligation — to comply with applicable data protection laws.
5. Data Storage and Retention
- Data is stored securely on encrypted servers.
- We retain data as long as your account is active.
- You can request deletion of your data anytime via the Contact Us form.
6. International Data Transfers
Your data may be processed or stored in data centers located outside your home country. We ensure that all transfers comply with international privacy standards and legal frameworks.
7. Sharing of Information
We do not sell or share your information with advertisers or unrelated third parties.
We may share limited data only with:
- Safe Pay (for payment processing)
- Legal authorities, if required by law
8. Your Rights
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Withdraw consent anytime
9. Children’s Privacy
- All accounts are created by parents or legal guardians.
- Children access lessons under parental supervision.
- We never directly collect personal data from children.
This structure supports compliance with: ✅ COPPA (USA), ✅ GDPR (EU), ✅ Pakistan’s Personal Data Protection Bill (2023).
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be communicated via email and published on our website.
Questions or requests? Use our Contact Us form to access, correct, or delete your data.